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Amazon Cell Phone Rebate August 7, 2008

Posted by Joseph Manavalan in Amazon.
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I recently purchased a cell phone (with AT&T service) from Amazon.  Amazon had a special promotion offering a $125 rebate on the price of the cell phone, which was a huge driver of my purchase decision.

I received the phone promptly (next day free service) and was able to activate and use the phone immediately.  This was consistent with my experiences with Amazon in general (their service has been really good).  I submitted the rebate form with the required paperwork, but 2 months later, I had no acknowledgement of the submission nor a rebate check.  When I contacted customer service, they told me that they had no record for having received the rebate form.  The customer service representative wasn’t particularly polite or courteous and all but accused me of not having sent in the rebate form - a very negative customer experience for me - she told me that there’s nothing she could do.

After a day or two of steaming about this, I wrote a letter to Amazon Customer Service detailing my situation.  I was pleasantly surprised to get a prompt, polite and positive response from them.  They immediately started processing my rebate and two weeks later, I received the rebate check. 

My faith in Amazon has been restored.

Sala Thai Jacksonville July 26, 2008

Posted by Joseph Manavalan in Thai.
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I’m a sucker for an authentic Thai Fried rice.  As I’ve moved across the United States, I’ve always scouted around for Thai restaurants that can rustle up this favorite comfort food of mine.

Having lived in Jacksonville for 3 months now and after visiting several places, my vote goes for Sala Thai, a small restaurant on Beach Boulevard between Southside and 9A.  I will declare outright that I’ve had all of three different entrees here.  But I think that this is more than enough for me to pass a verdict.  You see, my belief is that the Fried Rice or the Pad See Eew in a Thai restarant is a dead give-away about the quality and authenticity of the food served in it.  And in this case too, I don’t believe it’s any different.  The Fried Rice hit home extremely well and my subsequent choices such as the Chicken with Basil and Vegetables or the Pad See Eew were extremely good too.  And do you know what the best part of this restaurant is?  It’s very reasonably priced.  I’ve been rather sticker shocked in Jacksonville, much to my surprise.  But this little joint has won my heart and stomach, not to mention being easy on the wallet.

Bravo…

Sala Thai’s website is http://www.salathaidc.com/.  Their address is

10769 Beach Blvd # 10
Jacksonville, FL 32246
(904) 641-8384